Privacy Policy

2025.10.24

1. Introduction

Welcome to Sun Square Co., Ltd. (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal data.This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://sunsquare.tech/ or communicate with us.By using our website, you agree to the terms of this Privacy Policy.

2. Who We Are

Sun Square provides independent consulting and specialized training in OT cybersecurity, open source compliance, and security assurance, focusing on critical infrastructure sectors such as oil and gas, transportation, energy, semiconductor, and maritime.

• Our legal entity: Sun Square Co., Ltd.
• Registered location: Taoyuan City 33050, Taiwan
• Contact Email: contact@sunsquare.tech

3. Information We Collect

We only collect personal information that you voluntarily provide when interacting with us through our website.

Specifically, we collect:

• Contact information: such as your name and email address, when you submit a contact form.
• Message content: any information you include in your inquiry or message.

We also collect some information automatically:

• Log information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services — for example, when you create or make changes to your website on WordPress.com.
• Usage information: We collect information about your usage of our Services. For example, we collect information about the actions that site administrators and users perform on a site using our WordPress.com or Jetpack services — in other words, who did what and when (e.g., [WordPress.com username] deleted “[title of post]” at [time/date]). Our WooCommerce Usage Tracker also tracks information like your email address, WooCommerce settings, and PHP settings, along with information about your online store, like the aggregate number of orders and customers. We also collect information about what happens when you use our Services (e.g., page views, support document searches at en.support.wordpress.com, features enabled for your website, interactions with our Admin Bar and other parts of our Services) along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, get insights on how people use our Services so we can make our Services better, and understand and make predictions about user retention.
• Location information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions. We may also collect information about your precise location via our mobile apps (like when you post a photograph with location information) if you allow us to do so through your mobile device operating system’s permissions.
• Stored information: We may access information stored on your mobile device via our mobile apps. We access this stored information through your device operating system’s permissions. For example, if you give us permission to access the photographs on your mobile device’s camera roll, our Services may access the photos stored on your device when you upload a really amazing photograph of the sunrise to your website.
• Interactions with other users’ sites: We collect some information about your interactions with other users’ sites while you are logged in to your account with us, such as your “Likes” and the fact that you commented on a particular post, so that we can, for example, recommend posts we think may interest you. As another example, we collect information about the comments IntenseDebate users make while logged in and use that information to, for example, tally up statistics about your comments (check them out in your dashboard!) and display information about your comments in your IntenseDebate public profile.
• Information from cookies & other technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. We use only essential cookies necessary for the operation and security of our website. We do not use marketing or tracking cookies without your prior consent.
• These cookies help ensure website functionality and basic analytics to understand site performance.. For more information about our use of cookies and other technologies for tracking, including how you can control the use of cookies, please see our Cookie Policy

We may also get information about you from other sources. For example:

• Third Party Login: If you create or log in to your WordPress.com account through another service (like Google) we’ll receive associated login information (e.g. a connection token, your username, your email address)
• Social Sharing Services: If you connect your website or account to a social media service (like Twitter) through our Publicize feature, we’ll receive information from that service (e.g., your username, basic profile information, friends list) via the authorization procedures for that service.
• Google Account Information: When you connect your Google account to your Newspack powered site, we may access certain Google user data such as your Google Ad Manager Configuration (the network code and your ad units) and your Google Analytics data to allow you to access and manage features more seamlessly. For example, you may be able to manage your Google ads and see your Google Analytics data directly within the dashboard of your Newspack powered site.

The information we receive depends on which services you use or authorize and what options are available.

Third-party services may also give us information, like mailing addresses for individuals who are not yet our users (but we hope will be!). We use this information for marketing purposes like postcards and other mailers advertising our Services.

4. How We Use Your Information

We process your personal information for the following purposes:

• To respond to your inquiries and provide information about our services.
• To communicate with you about potential collaborations or service engagements.
• To maintain business records in accordance with legal and professional obligations.

We will not use your data for automated decision-making, profiling, or marketing purposes without your explicit consent.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases:

• Consent: when you voluntarily provide data via the contact form.
• Legitimate interest: to respond to inquiries and maintain communication related to our services.
• Legal obligation: to comply with applicable laws or regulations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.Typically, contact form submissions are retained for up to 12 months, unless a longer retention period is required for ongoing business discussions or legal obligations.

7. Data Sharing and Transfers

We do not sell, rent, or trade personal data.

We may share information only in the following limited circumstances:

• When required by law, legal process, or governmental authority.
• With trusted service providers (such as website hosting or email delivery providers) that assist us in operating our site, under confidentiality obligations.

As our operations are based in Taiwan and we serve clients globally, your data may be transferred internationally. We ensure appropriate safeguards consistent with applicable privacy laws (e.g., GDPR standard contractual clauses). All service providers acting on our behalf are bound by Data Processing Agreements (DPAs) ensuring GDPR-level protection and confidentiality.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.While no online system is completely secure, we continuously review and update our security practices to maintain a high level of protection.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data where applicable.
• Restriction: Request limitation on data processing under certain conditions.
• Objection: Object to processing based on legitimate interests.
• Data portability: Request transfer of your data in a structured format.

To exercise these rights, contact us at: contact@sunsquare.tech
We will respond to all legitimate requests within the timeframes required by applicable laws. If you are located in the European Economic Area (EEA) or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority if you believe that our processing of your personal data violates applicable law.

10. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.The latest version will always be available at our web site privacy-policy page, with the “last updated” date shown at the top.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

• Sun Square Co., Ltd.
• Email: contact@sunsquare.tech
• Location: Taoyuan City 33050, Taiwan